Policies

Top Hat Terrace Policies

  • Minimum three day rental
  • A refundable damage deposit of $500 applies to all bookings
  • 50% deposit is required at time of booking
  • Balance due two weeks prior to check-in
  • Travelers can cancel up to 30 days before check-in and receive 100% refund.  A $100 transaction fee applies
  • 50% refund if less than 30 days before check-in (except fees)
  • No refund if less than two weeks before check-in (except fees)
  • Cleaning fees (if applicable) are always refunded if the traveller does not check in
  • Check in time is 4:00pm and check out time is 10:00am
  • No Pets allowed
  • Smoking outside only; No smoking in the house
  • WiFi streaming is not allowed due to the remoteness of the property; first 500mb free of charge and subsequent usage will be charged at 10 cents/mb